Hostm - Review

Updated Hostm Review Aug-2005. Recently me and other hostm.com users have been experiencing random server problems affecting access to email, control panel or sites.

It has also being reported that in case of hardware failure sites commonly go down for about 1 to 3 days. Unfortunately hostm doesn't provide any server or site uptime warranty.

Our expiry date is still far ahead, but I've started looking for another host. If you know of any good hosting company with shared linux hosting at affordable prices, please post a review on this forum so I can check

Server Features
They run Linux Servers with cPanel and Fantastico, offering shared hosting with 1800 Mb of disk space and 50 Gb of Data Transfer. You are allowed to host 5 domains and 20 subdomains.

Support
Hostm used to have a great support team. But, they recently removed their public forum at www.hostmforums.com because of many complaint posts.

Highlights
Average support. Only $7.95 a month for 5 sites.

Drawbacks
Does not offer site uptime warranty. Sites ramdomly experience poor server performance.

Submitted by Edgard Durand on August 25, 2005 - 12:09.

After a recent server hardware failure report, and a lot of negative posts on their support forum. Hostm has decided to remove their support forum www.hostmforums.com which now has been pointed to their main page www.hostm.com.

As another update to my review, I have to say that hostm must have been working behind the scenes in the performance tuning of their servers, today I have found some changes in control panel, and our site and other services are responding more reliable.

Submitted by Edgard Durand on September 3, 2005 - 21:20.

After a lot of sluggish performance, we have switched to a new host. Our site was experiencing problems due to heavy server load. Right now there are a lot of better hosting offers on this price range.

Submitted by trueblue on October 22, 2005 - 16:10.

lousy customer service. don't stand behind product. NO CONTACT info except via web. Shoddy company and attitude. Refused to be accountable for problem, loss of data and emails, service interruptions. Made NO effort to rectify the situation. What kind of company has no contact info and this attitude? Run as fast as you can.

If you FIND any contact info for Host M, let me know. I am still trying to get them to recover info 2 months later!